WE LOVE OUR CUSTOMERS!!
SEE WHAT OUR WORLDWIDE CUSTOMERS HAVE TO SAY ABOUT US!!
Greg S.--Blooming Prairie, MN--"Mini Sword Zag- I love my mini cube zag with swords! Outstanding work! I'm a customer for life. Well worth the wait! Thanks A lot!
Christopher P.-"Eyecons"-Key West, FL-"Wood Overlay Modern Art Illusion-Tawni and Jack--Thank You so much the illusion is FABULOUS!!! hopefully we will get something else from you in the future...Thank You again, Christopher
Professor P. Steeves-"The Energy Show"-Chicago Cultural Center-Chicago, Illinois-Mini Crystal Smoke Chamber Illusion-Dear Tawni, I just wanted to let you know that the illusion went off without a hitch last night. I think it was the highlight of the evening for everyone! After my lecture, crowds of people were gathering to ask how it was done. But we didn't break the code! The construction of the illusion was first-rate, and the effect itself looked really beautiful on stage. You have a very happy customer here who hopes to deal with you again in the future. Many thanks from me and from everyone involved in our production at the Chicago Cultural Center. You guys are the best!
Dr. Small-Canada-Wakeling Sawing-Hi Tawni: I wanted to drop you a note to thank you very much for the excellent service that I received in purchasing an illusion from your company. It arrived in plenty of time for my 6 year old daughter's birthday and she was able to perform the magic trick and feel very proud. Having never purchased an item like this before through the internet, it was especially reassuring to receive a number of helpful communications from your company where you reassured me about the construction of the purpose-built illusion and the delivery process. To be quite frank, in a world dominated by "outsourcing" and the disappearance of true "customer service" it is extremely rare to find a company that truly believes and practices business in such a way that they give as much as they can for a dollar rather than take as much for a dollar. The network of relationships that you have clearly built through the transportation company also bore fruit as they too were very helpful and response, informing me each step of the way, and, ultimately, even contacting a custom's broker on my behalf to negotiate the border crossing. The illusion arrived exactly as described, with an eye for all the little details, and clearly constructed with magic itself which can only be accounted for with the love invested into the creation of a product by true artisans. Again, thank you very much for this magic illusion. It truly is a pleasure to own and now it will be a part of our family legacy as this eccentricity is handed down to the next generation.
Michael P--Mason, Ohio--Body Twister Illusion-Hello Tawni and Jack: Received the Twister today...Colors are great..Thank you!! Works very well also..Thanks again, and I am sure you will be building another illusion for us.
Bob M.--Solana Beach, CA-Thank you letter: To Jack, Tawni, Vicky, John, Kelly and John, I want to wish you all a Magical Holidays, and thank you for all you. do for the magic commuinty all year around. You guys are the best!! I just received the Dante Sword it arrived safe and and is even more beautiful than I imagined it could be. This, along with your giant Cat-Hat-Square-Circle, are just so beautiful that I will enjoy them daily, not just in performances. (In fact, I'm reluctant to use either one - I couldn't bear to see them banged up. .) Couldn't believe the sword arrived so soon I wasn't expecting it for a week. Thanks for the next day air and great packaging! Again, Happy Holidays, and Thanks for being a truly magical Magic Shop.
Gene and Jennifer Y.-Melrose, Massachusetts--Wakeling Sawing Illusion--"Thank you for the Wakeling Sawing (oak with swords), which arrived recently. We know its construction and shipping were a family affair. We unpacked it from its sturdy crate (FedEx Freight was excellent), put it together easily, and practiced with it. The illusion was exactly what we expected and hoped for. The shipping/packing was exemplary, and the illusion's custom dimensions fit perfectly--crucial for this illusion. We look forward to introducing it on stage soon. Cheers. Regards, Gene and Jennifer".
Matahanhiarii T--Tahiti (French Polynesia)--Sub Trunk Complete Package--"Hi Tawni, It's Matahiarii. I received the subtrunk today early in the afternoon. It arrived in very good condition. I know because I tried it as soon as it arrived. I would like to thank you and your team, very much for all the very good job you did. See you for an other order. Thanks a lot!!
Aaron S.--Portland, OR--Modern Art Illusion--"Hello Jack & Tawny, I just wanted to give you guys a HUGE thank you for the excellent modern art Illusion I just received. The Illusion looks beautiful and I could not be more pleased! Thank you again so much for everything and we will be doing business again very soon. I will be having Snap build my entire Illusion show. I have already recommended Snap to several of my magician friends here in Portland. And I will be saying nothing but good things about Snap in every internet forum and website I visit. Take care and you'll be hearing from me very soon!-Warmest Regrads, Aaron".
Marc & Alex-Germany-Custom Shadow Ball Illusion-Thank you very much, we received our Shadow Ball Illusion last week on Monday. We are very happy with it, it is really great. We are looking forward to show it soon on stage
Raphael D.--New Brunswick, Canada--Sub Trunk Illusion--Hi Jack, I received my subtrunk and I am very happy! Thanks!!
Marcus F.--Galveston, Texas-Doves to Girl Illusion-- Received illusion today..it is perfect. Thank you for a spectacular illusion at a great price.
Bob M.--Solana Beach, CA--Monster Guillotine Illusion--"Jack, I couldn't be happier with the Monster Guillotine. It's wonderfully imposing, works perfectly ,and looks as if it should last forever. It will be a sensation at our Haunted House !!Your addition of the safety strap was genius! Thank you, and give my best to Tawni !
Don B..--Evansville, Indiana--Double Tip Over Trunk--"Good People to deal with.. hit my dead line with out any problems!!"
Bob M.--Solana Beach, CA--Square Circle Illusion--" Jack, I received the giant Square Circle yesterdayI'll enjoy performing with it, and just having it on display in my magic room. Thank you!!" It is a beautiful piece - big, unbelievably open, and yet the gimmick is virtually invisible. It's worth the wait!!
Nick L.--Commack, New York--Mini Spiker Illusion & Smoke Chamber Illusion--"Hey Tawni, I received the Smoke Chamber and Mini-Spiker today and they are beautiful. Jack's work continues to impress me more and more as each illusion comes in!!"
Nick L.--Commack, New York--Body Twister Illusion--Hey Tawni-Just got the twister today.... LOOKS GREAT! Keep em' commin'!!!! Thanks!!!" and more as each illusion comes in!!"
Matthew H.--Queensland, Australia-Fire Cage Illusion-"Tawni, I just wanted to say thank you and that I received the Fire Cage yesterday. I want to let you know that I am really impressed!! Thank you so much!!"
Carlos N, --Madrid, Spain--Spike Penetration Illusion--"Thank you for the wonderful illusion. Very happy with quality and careful shipping. Good Job. "
Justin C.--Hull, United Kingdom--Jam Cube Illusion "My Jam just arrived...wow..very impressed..great illusion, great price..keep up the good work".
William P.--Geneva, Switzerland--Mini Spiker Illusion--"Tawni, Thank you for a great illusion..very nice".
Carrey T.--St. Louis, Missouri--Jam Cube Illusion--" Just wanted to let you know that I love the Jam Illusion, it just arrived today. It will be a great addition to my show. Thank you for making my deadline, it is appreciated!!
Adam M.--New South Wales, Australia--Modern Art Illusion--"Hi Tawni--Just a note to say thanks for the Modern Art Illusion. I love it !! The workmanship and finish is great and the mechanisms are all fabulous !! I don't know how you guys do it for the price, but I'll be back!! And thanks for your personable, friendly and prompt responses to emails, phone calls, etc. You're a gem".
Marcus S.--Vienna, Austria--Asrah Illusion--"Expert Craftmanship, Exactly what I wanted--thank you, Tawni for your great customer service in answering all of my questions and helping me to decide which illusion to order. I make a great choice..it's perfect."
James S.--Sioux Falls, Iowa--Deceptive Steps--"Thank you for custom making the steps to my specifications, they were perfect."
Jason H--Livonia, Michigan--Modern Art Illusion--" I wanted to let you know that I did receive my Modern Art, and I was quite impressed with the building of it! For the price I paid, I feel
that the Modern Art was a very good value. The next time that I am in need of a quality illusion that you make, I will definately be sending you an email, thank you!
William P.--Casper, Wyoming--Smoke Chamber Illusion--"Wow!! I love it!!! It is exactly what I wanted ! You will be getting my business for all of my future illusion purchases!! Thank You!"
Wilber S.--Brentwood, California--Jam Cube Illusion--Tawni, Just wanted to let you know that illusion arrived today. It is beautiful !!! This is the perfect addition to my new illusion show. I will be placing the order for the modern art next week. Thank you for your reasonable prices, free shipping and great customer service, I will recommend Snap Illusions to everyone!!"
George A.-- Parsippany , New Jersey--Twin Flash Appearance Illusion--"Price was right , Quality of Illusion was perfect. I am a very satisfied."
Neal M.-Farmington, New Mexico--Thin Model Sawing Illusion--"Thank you Jack for spending the time to talk with me before the purchase, and thank you Tawni for your great emails during the building of the illusion. I got the illusion today, and I must saw that I am very impressed!! I am also very happy with the freight company you used to ship the illusion. They called me ahead of time to schedule a time to deliver it. Very Professional."
Jenrik P--Kaiserslautern, Germany--Diamond Plate Modern Art--"Very happy .I thank you for beautiful illusion."
Eddy Ray--Mohnton, PA--Custom Made Ditch Table/Prop Basket--"I needed a custom built ditch table for my show and I immediately thought to ask Snap Illusions for help. They have superb craftsmanship, industry know how and awesome prices so the decision for me was easy. The table is amazing and even better than I expected. Highly Recommended!!"